FAQ

Our most common questions we receive

I just signed up but cannot find my login details?

Your login details have been automatically sent to your email address. Please check your email spam folder to ensure the details have not been sent there.

What is your returns policy?

For digital orders, we have a 60-day return policy, NO QUESTIONS ASKED. For physical products, we accept returns within 60 days of you placing your order. All returns must be sent to: 8600 Tyler Blvd, #1801, Mentor Ohio 44060.

How long will it take for my package to arrive?

Digital orders are delivered immediately after confirmed merchant order goes through, and also emailed to you. Physical products will be dispatched within 3-5 days from ordering. Orders will be sent via USPS and can take up to 21 days, and a confirmation email will be sent to your email address

How much is shipping and handling?

For all US orders the shipping and handling rates is $8.95, for all Canadian orders the rate is $14.95 and International orders it is $25.00